Claims
HOW TO REPORT A CLAIM
To report a claim, follow these 3 general steps
Manulife
1-888-881-8013 toll free Canada/U.S or 519-945-9246
For Online Claim Submission visit manulife.acmtravel.ca
Manulife Financial Travel Insurance
c/o Active Care Management
P.O. Box 1237 Stn. A
Windsor, ON, N9A 6P8
Blue Cross
1-800-387-2538 for Quebec
1-800-557-3907 for Ontario and Atlantic region
Submit your claims via the secure website: //canassistance.com/en/policyholder/depot
Blue Cross – Claims
PO BOX 3888, Station B
Montreal, QC, H3B 3L7
Get a claim form online from: //canassistance.com/en/policyholder/claims
Allianz Global Assistance
1-800-869-6747 toll free
416-340-8809 collect call
For Online Claim Submission: www.allianzassistanceclaims.ca
Allianz Global Assistance Claims Department
P.O. Box 277
Waterloo, ON N2J 4A4
TuGo
1-800-663-0399 toll free Canada & USA
604-278-4108 collect call
001-800-514-9976 toll free from Mexico
800-663-00399 toll free worldwide
For Online Claim Submission visit www.tugo.com/claims
Claims at TuGo
1200-6081 No. 3 Road
Richmond, BC, V6Y 2B2
Destination Travel Group
1-833-532-2713 toll free
819-742-1096 collect call
Online Claim Submission: www.globalexcel.com/zurichcanada
Zurich Canada Travel Insurance
c/o Global Excel Management
73 Queen Street
Sherbrooke, QC, J1M 0C9
Email: assistance@globalexcel.com
GMS
1-800-459-6604 toll free
905-762-5196 collect call
For Online Claim Submission visit www.gms.ca/emergency-medical-claims
World Travel Protection
901 King Street West, Suite 300
Toronto, ON, M5V 3H5
21st Century Medicare International Travel Insurance
1-855-429-7437 toll free
519-251-1589
For Online Claim Submission visit manulife.acmtravel.ca
Medicare International Travel Insurance
c/o Active Care Management
P.O. Box 1237, Stn. A
Windsor, ON, N9A 6P8
21st Century Save Away
Travel Insurance
1-866-228-6386 toll free
Canada & USA
For Online Claim Submission visit manulife.acmtravel.ca
SaveAway Travel Insurance
c/o Active Care Management
P.O. Box 1237, Stn. A
Windsor, ON, N9A 6P8
AwayCare
Travel Insurance
1-833-268-0551 toll free
1-514-657-8654 collect call
LS-Travel
Attn: Claims department
247 Thibeau Boulevard
Trois-Rivières, QC, G8T 6X9
All claim forms are available online at AwayCare Claim Forms
TruStone Health
1-833-370-8777 toll free
416-814-7615 collect call
Send your claim forms by email to: claims@tridentassistance.com
Trident Global Assistance
21 Four Seasons Place
Etobicoke, ON M9B 0A6
